![]() ![]() MSE/WD update through Windows Update so if its not working then problem is not with MSE, but with Windows Update. Next, check whether Windows Update is working or not. Note that even log may not have error code in some cases. Now if you have error code you can search it on internet and if you find any article from Microsoft Support then (hxxp:///kb/…….) you can follow it, do not go with other sites (specially forums like Microsoft Answers, Seven Forums, etc.) as their is no guarantee whether something written there is right or wrong and may contain variety of clumsy solutions that may even increase your problem. You can clearly see that error code is 0x8024001e. (Don’t get confused by %systemroot%, it represents the folder where Windows is installed but if you have Windows installed in let’s say D: drive then it will represent D:\Windows, you should navigate to D:\Windows\Temp\MpCmdRun.log in that case)Īfter you open the log scroll down to very last line and see if any error code is listed their or not. If its not their then you may find MSE’s log file. So the very first thing you have to do is to check whether MSE/WD is throwing any error code/error message after update has failed. Restart your PC and check if problem is still their or not.īefore beginning we should do some analysis of the problem.You must have correct date/time for Windows Update to work. Please check if your browser (preferably IE) can browse internet or not. In this post I’m going to talk about some general steps which even an newbie can apply to fix many big update issues related to MSE/WD and even Windows Update.īefore beginning, you should rule out common causes.
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